Blogs
Read the latest news and updates from Dynasty Holding on our blog.
Frequently asked questions
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it in original condition within 30 days for a full refund or exchange.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment methods. All payments are processed securely.
How do I contact customer support?
You can reach our support team via email at support@dynastyholding.com or by using the live chat feature on our website. Our support hours are Monday‑Friday 9 am–5 pm (CET).
Are any purchases final sale?
Some items, such as sale items, personalized products, and gift cards, are final sale and cannot be returned. These will be clearly marked before purchase.
How long does shipping take?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How can I track my order?
Once your order ships, we'll send you a confirmation email with a tracking link. Click the link to see live updates on your package. If you created an account at checkout, you can also log in to your account to view your order history and tracking information.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery address and the items in your order. We offer free shipping on orders over a certain amount, and occasionally run free shipping promotions. You'll always see the shipping cost before you complete your purchase.